Product / delivery · typically Product / delivery
Product or service use
The ongoing experience of using what was bought — the real product, not the sales story.
Job to be done: Help people do the job they paid for, notice friction, and surface the next useful capability.
AI that fits here
Knowledge
Notion AI
Lightweight product docs and changelogs for teams that are not ready for a full help center.
Build & web experience
Cursor
The right tool when the gap is in the product itself, not in another vendor overlay.