Support · Intercom
Intercom Fin
An AI support agent designed to resolve tickets and conversations inside a modern customer support stack.
Visit IntercomWhere it maps
Support & care
Best when support resolution, inbox workflow, and escalation are the primary job.
Website conversation
Works as on-site chat when the conversation is really a support motion, not brand representation.
Messaging (WhatsApp, chat)
Keeps care conversations in a shared inbox with AI assistance and human takeover.
Onboarding
Helpful for product questions in the first weeks if those questions already live in your help center.